How to contact us
Jenni
Last Update 23 dagen geleden
We've moved all communications to the TawkTo Platform. You can get there from our website!
Once you're on our website, click the "Contact Us" button:
You can search out knowledge base articles for answers:
Just start typing and options for articles will appear:
Or you can start a live chat with one of our Vendor Support Specialists by clicking "New Conversation:"
Fill out the form that pops up. The more information, the better!
Click "Start Chat:"
a live chat session will pop up:
Our Vendor Support Specialists will answer in the chat:
Once your conversation is over, you can end the chat by going to the Menu Bar in the upper right corner:
And clicking on "End This Chat Session:"
You'll be given the option to have the transcript emailed to you, or to start a new chat:
Each time you open the chat function, it will show you previous conversations for your reference:
We do our best to answer promptly, but please note our operating hours are 9am - 5pm Arizona time:
If you're reaching out during off hours, a response will come in your email:
You can respond like a normal email.
This chat function is the only way to start a new support request.
For immediate answers, you can continue to browse the Knowledge Base.