I have a tech support issue.

If you're having trouble loading the Wreno portal on your phone or computer, please try all of the following before contacting support:

• Log out of Wreno, refresh the page after logout, and then log back in.
• Close any extra windows or tabs you have open, especially if Wreno is open in multiple tabs.
• Clear your browser cache. Here's how to clear it:
• Chrome
• Firefox
• Microsoft Edge
• Safari on Mac
• Opera
• iPhone / iPad (may differ per model)
• Android phones/tablets (may differ per model)
• Hard refresh the page.
• MAC: Cmd + shift + R
• Windows: Ctrl + shift + R
• Restart your device.
• Update your phone/software.
• If your internet browser version is older, it might not work.

Supported Browsers: Latest 2 versions of Chrome, Firefox, Safari, Edge, Opera 

If you are still experiencing technical issues after trying the above: please contact us using the live chat support available in the bottom left corner of your Wreno account.

Our team may ask for a screenshot of the issue. Here's how to take one:

• PC:
• Windows Key + Shift+ S (allows you to draw the area you wanna screenshot
• MAC
• Command + Shift + 3
  
• iPhones (most newer models) 
• Apple support
• iPad
• Apple support
• Android devices
• Models may differ, but here's a starting point