How do I cancel my subscription?
Jenni
Last Update há 23 dias
This article will cover the following topics:
- How to cancel your subscription
- How to submit a request for a refund
- What cancellation means for you
How to Cancel your subscription
Cancellation requests will not be accepted via:
- Phone call
- Chat support
- Third party requests
- Company name
- Email address on the profile
- Contact name
When you cancel your subscription, you have the option to cancel your involvement on Wreno immediately or to finish out the paid subscription period. Refunds are not given for the remaining portion of the subscription (See Below)
For full details, see our Payment Policy
Once your subscription is fully cancelled, you will no longer be able to maintain your documents with your company. This may result in a loss of work with that company.
Upon cancellation, you will receive an email notification of the cancellation.
How to request a refund:
Refunds are not available for existing or renewed subscriptions beyond 7 days from the subscription start date.
Refund requests must be made by submitting a request via email at support@wreno.io
Refund requests will not be accepted via:
- Phone call
- Chat support
- Third party requests
- Company name
- Email address used for payment
Please note: Please allow 5-10 business days, depending on your bank, for the funds to appear in your account.