How do I change my account settings?

Jenni

Last Update 1 个月前

This article can help resolve the following issues:

  1. How do I access the settings page?
  2. How do I change or update my contact information including email address, physical address, and phone number?
  3. How do I update my legal business name?
Step by Step:
  1. Logging in: Before you can make any changes to your account, you must log in to Wreno using your email and password. NOTE: If you have not previously logged in with Wreno, please read this article.
  2. Accessing Settings page: Once logged in, navigate to "Settings" on the left hand side of your profile. 
  1. Common Account Settings: Locate the "Account Settings" tab at the top of the page
    • Legal Business Name: The official name of the business that's registered with local government and your customer.

Note: if you update your business name after you've already uploaded some documents, you may have to resubmit previously compliant documents. For more detail, see the below screenshot. If you're unsure, please reach out to us here

    • Office Address: Please enter your full address and select it from the Google drop-down menu. You must select it from the menu and not just hit "enter." If you are having trouble entering full address - please read this article.
    • Phone number: The best number for your customer / Wreno to reach you.
    • Email Address: This is the email address for you to log into Wreno. You will receive any compliance alerts at this address, too.
  1. Save Changes: After making adjustments to your account settings, remember to save your changes. Look for "Save Changes" on the bottom right of the settings page.

If you are unsure about anything in this article, please reach out to us here

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us