How do I reinvite a vendor?

Jenni

Last Update 2 maanden geleden

This article will cover how to reinvite a vendor who already has a profile. For help on creating/inviting a brand new vendor to your roster, check out this article.

Reasons you may need to reinvite a vendor:

  • Their invitation expired. 
    • Invitations expire in Wreno after two weeks if the vendor hasn't logged in
  • They lost or never received the initial invite email and would like it re-sent
    • They can check their spam messages. The invite comes from noreply@wreno.io


1. Start by logging in to your account. If you're having trouble, check out this article.

2. From your dashboard, click on "My Vendors:"

3. Click on "Invited Vendors" to see all of your invited vendors:

You can see the status of their invite on the far left of this screen:

4. Click on the vendor you want to re-invite:

5. If a vendor's invite has expired, you will receive this pop up:

6. From this pop up, you can choose to delete the vendor or re-invite them. 


NOTE: If you choose to "Remove" the vendor, it does NOT give you a confirmation button. It removes them from your list immediately. If you accidentally remove a vendor, you'll need to re-invite them.


After you click "Re-invite Vendor," their status will change to "Invited:"

7. If you wish to re-invite a vendor who lost their invitation email, Click on that vendor's profile:

8. A similar pop up will appear. You can click on "Re-Invite Vendor."

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