How do I reinvite a vendor?
Jenni
Last Update 2 maanden geleden
This article will cover how to reinvite a vendor who already has a profile. For help on creating/inviting a brand new vendor to your roster, check out this article.
Reasons you may need to reinvite a vendor:
- Their invitation expired.
- Invitations expire in Wreno after two weeks if the vendor hasn't logged in
- They lost or never received the initial invite email and would like it re-sent
- They can check their spam messages. The invite comes from noreply@wreno.io
1. Start by logging in to your account. If you're having trouble, check out this article.
2. From your dashboard, click on "My Vendors:"
3. Click on "Invited Vendors" to see all of your invited vendors:
You can see the status of their invite on the far left of this screen:
4. Click on the vendor you want to re-invite:
5. If a vendor's invite has expired, you will receive this pop up:
6. From this pop up, you can choose to delete the vendor or re-invite them.
NOTE: If you choose to "Remove" the vendor, it does NOT give you a confirmation button. It removes them from your list immediately. If you accidentally remove a vendor, you'll need to re-invite them.
After you click "Re-invite Vendor," their status will change to "Invited:"
7. If you wish to re-invite a vendor who lost their invitation email, Click on that vendor's profile:
8. A similar pop up will appear. You can click on "Re-Invite Vendor."